#warranty

Hardware

Warranty Dispute Follows RTX 5090 Power Connector Failure

A GeForce RTX 5090 power connector melted in a pre-built PC, leading to a warranty dispute between the owner, the system integrator Digital Storm, and the GPU manufacturer PNY.

October 4, 2026, 11:39 PM·iXBT.com
Hardware

Zotac Warranty Dispute Over Import Dates

Zotac has denied a warranty claim for an RTX 3060 in India, citing an import date that predates the customer's purchase by over two years.

Tom
Hardware

Nvidia Warranty Claim Denied Over Faded Serial Number

Nvidia has denied a warranty claim for a GeForce RTX 5090 Founders Edition because the serial number on the device's metal bracket had faded, despite the owner providing proof of purchase.

IXBT.com
Hardware

Retailer Disposes of Customer's GPU Without Consent

A retailer disposed of a customer's faulty Asus GeForce RTX 4090 without consent, offering a refund that covers only a fraction of the current replacement cost.

IXBT.com
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