Gong.io Ltd. has introduced Mission Callisto, a new feature for its Gong Enrich platform. This tool integrates third-party account and contact data from providers such as Apollo, LeadIQ, Lusha, RocketReach, and ZoomInfo into the company's Revenue Graph engine.
Users can automate data enrichment based on specific triggers, such as bounced emails. Administrators manage data sources, control field updates in CRM systems, and define the priority order for data queries. The company notes that customers remain responsible for verifying data accuracy and compliance.
The platform now supports event-driven agents that execute workflows automatically. Customers can configure these agents using a visual editor or natural-language instructions to perform tasks like analyzing deal risks and updating CRM records based on status changes.
Additionally, Gong launched Deep Mode for its AI assistant, designed for complex strategic inquiries. This feature investigates signals across accounts and conversations over time to provide detailed reports. Expanded dashboards allow for centralized metric management in Gong Data Studio.
While Gong Enrich, Deep Mode, and the new dashboards are currently available, the company plans to roll out the event-driven custom agents and further assistant enhancements later this year.
