Telfin has integrated VKontakte with the amoCRM and Bitrix24 platforms using the Whatcrm widget. This solution allows businesses to manage customer interactions directly within their CRM systems, transforming the social network into a sales tool.
The integration enables staff to initiate conversations with community members and respond to inquiries instantly. Incoming messages are automatically recorded as tasks in the CRM, ensuring a centralized communication history for sales and support teams.
The system supports unlimited users, group chats, file sharing, and blacklisting features. Companies can also utilize SalesBot or corporate robots to automate responses and lead distribution strategies based on their specific business requirements.
Deployment of the integration takes between 5 and 10 minutes and does not require technical staff. Telfin offers a three-day free trial period for businesses to test the functionality and automation capabilities of the service.