SimpleOne has launched version 1.3.2 of its HRMS platform, featuring automated contract generation, streamlined personnel management, and built-in compliance tools for tracking overtime.
SimpleOne has introduced a methodology for calculating the financial impact of ESM platform implementation based on service request volume, AHT, and labor costs.
SimpleOne introduces a generative AI assistant designed to automate ticket classification and routing by leveraging existing corporate knowledge bases.
IBS has verified that the SimpleOne ESM platform deployed at Lenta Group possesses a 300% performance reserve, ensuring stability during infrastructure migration and scaling.
