Advocacy group Stand With Crypto reported that 9,803 individuals filed 10,092 complaints regarding restrictions on transfers to cryptocurrency platforms. These complaints were collected over a 90-day period between May and August 2026.
Lloyds Banking Group received the highest number of complaints at 2,297, followed by Barclays with 1,569 and NatWest Group with 1,278. The data highlights ongoing friction between retail customers and major financial institutions.
Specific banking policies vary significantly across the sector. Barclays and HSBC UK limit crypto transfers to £2,500 per transaction and £10,000 over a 30-day period. Meanwhile, Starling Bank, TSB, and Chase UK have implemented total bans on such transfers.
Despite receiving complaints, Lloyds Banking Group and Revolut do not have published restrictions. A spokesperson for Stand With Crypto noted that Revolut's issues with certain exchanges appear to be technical rather than policy-driven.
Industry experts warn that these banking hurdles could hinder the UK's goal of becoming a global crypto hub. Zumo CEO Nick Jones noted that even with the new regulatory regime arriving in 2027, access to business bank accounts remains outside the current framework.
