The Skorozvon service has updated its AI-powered training tool for sales teams. The system now analyzes actual recorded calls to generate personalized training scenarios for individual employees.
To initiate the process, a manager uploads an example of a successful call along with the employee's own client interactions. The AI compares these recordings to identify specific skill gaps and adjusts the virtual interlocutor's behavior to address those areas.
This approach allows employees to practice specific skills such as price negotiation, objection handling, or scheduling follow-up steps. Instead of using generic templates, the training is based on the company's own data.
The tool aims to reduce the time managers spend on training while providing detailed analytics on employee performance. By using the AI simulator, staff can address errors before interacting with real clients.