OpenAI has launched Dots, an agent platform featuring anthropomorphic avatars designed for workplace tasks. Currently, users are limited to a single agent, though the company plans to allow multiple agents in the future. The platform is accessible via the desktop ChatGPT app and can be controlled through voice commands.
The service is currently available to users on high-tier subscription plans, specifically the Pro account priced at $100 per month. Unlike some competitors, the platform is positioned as enterprise software rather than a personal shopping assistant, with capabilities including access to applications like GIMP and Blender.
In testing, the agent demonstrated mixed results with personal tasks, often encountering security hurdles or failing to bypass human-verification checks on third-party websites. It struggled with specific consumer-facing operations, such as scheduling appointments or navigating account logins, which required manual intervention.
The agent performed more effectively when granted access to a user's local computer for structured professional tasks. It successfully executed website design updates and video file processing, allowing the user to monitor progress remotely via the mobile app while the agent operated in the background.
