Lucid reported a 20% reduction in global service wait times during the third quarter of 2026. This improvement follows a strategic increase in the company's technician and support staff by more than 40% within the same period.
The automaker is expanding its physical footprint with new Studio and Service Centers in Southern California, Los Angeles, Dallas, and the Chicago suburbs. Additionally, the company is deploying 20 new Gravity Mobile Service vans to enhance support capacity.
Lucid plans to continue its hiring efforts, targeting a 50% increase in service personnel by the end of 2026 and 60% by the first quarter of 2027. North American mobile service capacity is also set to grow by 40% by year-end.
These hiring initiatives follow two rounds of workforce reductions in 2026, which saw approximately 1,500 employees leave the company in February and June. The company is also delegating more recall work to certified collision shops.
International expansion continues through partnerships in Europe, including new sites in the Netherlands, Germany, and France. In Saudi Arabia, the company opened a repair center in Riyadh, with additional facilities planned for 2027.
