A GeForce RTX 5090 power connector melted in a pre-built PC, leading to a warranty dispute between the owner, the system integrator Digital Storm, and the GPU manufacturer PNY.
A customer faces warranty denials from both Digital Storm and PNY after a $5,245 prebuilt PC suffered a melted power connector on its RTX 5090 GPU.
PNY denied a warranty claim for a melted GeForce RTX 5090, citing the use of a native power supply cable instead of an approved adapter, despite no such requirement in the warranty terms.
A user reported a melted 16-pin power connector on a PNY RTX 5090 graphics card during low-load gaming, highlighting ongoing reliability concerns with the 12VHPWR interface.
A Reddit user reported a significant failure of a GeForce RTX 5090 power connector, which melted and developed a hole after light gaming usage.
