Zocdoc reported a nearly 30-fold increase in traffic from AI agents since July. According to CEO Oliver Kharraz, this traffic has been doubling approximately every 10 days since early September. During the first two weeks of October, AI agent traffic exceeded the combined volume of the previous three months.
On October 28, 2026, the company officially opened its scheduling infrastructure to registered AI agents. These agents can now access a database of over 200,000 verified healthcare providers, verify insurance coverage, and book appointments directly into provider calendars, provided they have explicit patient consent.
The platform currently manages a network covering more than 10,000 insurance plans and over 175 scheduling integrations, with roughly 250,000 appointments typically available within a 24-hour window.
Zocdoc has established its first dedicated partnership with the AI personal assistant Instinct, granting it access to the Model Context Protocol server. The company is also integrating with other platforms, including Google Gemini and Amazon Health AI, as part of its broader Care Access Network strategy.
