Tencent has officially discontinued its Yuanqi platform, effective November 9. The shutdown affects all public-facing services, including application access, data read/write operations, API calls, and console management. Furthermore, AI agents previously deployed to channels such as WeChat official accounts and customer service portals are no longer functional.
The company had already ceased the creation of new AI agents and the distribution of API keys starting October 29. Users currently have the option to request data exports via the dedicated console. However, Tencent will stop accepting these requests on January 9, 2027, after which all user data will be permanently deleted, excluding records required by law.
For users who purchased resource packages through the legacy Yuanqi portal on the Tencent Cloud website, the company is offering refunds for any unused balances or resources remaining as of the service termination date. These refund requests must be submitted directly through the Tencent Cloud platform.
Tencent suggests that users transition to alternative solutions, specifically the Tencent Cloud AI Agent Development Platform (ADP) or the official account automated response features, which offer similar capabilities. The original Yuanqi platform was launched on May 17, 2024, as a comprehensive tool for building and distributing AI agents.
