A user on Reddit reported a hardware failure of their Nvidia GeForce RTX 5090 graphics card, which was part of an MSI gaming PC purchased in August. The owner stated that the device operated within a normal temperature range of 30 to 50 degrees Celsius before it stopped being recognized by the system.
The user utilized the graphics card to run large language models, specifically the Qwen model with 27 billion parameters, via the Ollama platform. Troubleshooting attempts, including switching from Linux to Windows and removing drivers in safe mode, failed to resolve the issue.
MSI denied a standard warranty repair, claiming the chip failure was caused by the software used for artificial intelligence tasks. The company replaced the chip, which had to be imported from Taiwan due to local stock shortages, but did not provide a technical explanation for how the software caused the damage.
