LBank has addressed recent claims regarding account restrictions and withdrawal issues. The exchange stated that the user involved had already withdrawn their entire principal amount before making the allegations public. Current restrictions apply only to assets linked to identified irregularities, which include trading activity across nearly 50 different devices and simultaneous access from multiple locations.
The exchange noted that its risk-control system flagged suspicious patterns during KYC verification sessions, including matching timestamps for device registration and login. LBank emphasized that these measures are based on risk indicators rather than trading profitability. A dedicated team is currently reviewing the user's objections, while all other platform services remain fully operational.
Founded in 2015, LBank reports a decade of operation without major security incidents. In August 2026, the company launched the Crypto Resilience Initiative, partnering with security firms CertiK and SlowMist to address threats, including those involving AI agents. The exchange also maintains ISO/IEC 27001:2022 certification for its information security management framework.
Regulatory compliance remains a priority for the platform. In September 2026, the Astana Financial Services Authority requested the removal of LBank from an AIFC Court order after the exchange addressed the regulator's concerns. The court subsequently approved this request, confirming the platform's commitment to resolving regulatory issues through formal procedures.
