FormAssembly Inc. has launched a redesigned platform that shifts its focus from simple data collection to AI-driven business process automation. The new system, which took seven months to develop, integrates form building, workflow management, and compliance tools into a single no-code environment.
The platform features conversational AI agents capable of gathering information through natural language. It also supports the Model Context Protocol, allowing external AI agents to interact with the software. The company utilizes frontier models from Anthropic PBC and OpenAI Group PBC, maintaining zero-retention agreements to ensure data privacy.
The AI-assisted builder aims to reduce process development time from weeks to minutes. New capabilities include automated approvals, document generation, and electronic signatures. The system also includes governance tools that flag potential compliance violations for human review.
FormAssembly, founded in 2006, serves thousands of clients across sectors like healthcare, finance, and government. While the company raised $10 million in 2019, it operated via bootstrapping for its first 13 years. Migrations for existing customers are scheduled to begin in January.
