Efsol has implemented its Metrika42 PRO performance monitoring tool for a Russian energy sector company. The project aimed to stabilize the 1C:ERP 2.5 system following a software update, which caused performance issues and integration delays with the company's CRM.
Before the implementation, the client used Zabbix for infrastructure monitoring, covering CPU, memory, and disk usage. However, Zabbix could not identify the specific causes of slow operations within the ERP system, leading to fragmented user complaints and unclear performance bottlenecks.
Metrika42 PRO was integrated alongside the existing Zabbix setup to provide application-level diagnostics. The new system tracks key ERP operations, analyzes technology logs, and monitors database locks. It correlates server and database load with specific user actions or background tasks.
The solution includes AI-driven reports from the M42 model, which provide incident descriptions and optimization recommendations. IT teams now have a unified view of performance, allowing them to distinguish between infrastructure issues and application-level code or logic errors.
This approach helps the company avoid unnecessary infrastructure expansion. Decisions regarding hardware upgrades are now based on confirmed data about where the performance bottleneck originates, rather than general assumptions about resource shortages.
