Users report account suspensions on the Claude platform following identity verification procedures. One user experienced a lockout after submitting a Russian passport for verification, despite residing in New Zealand on a valid visa.
Anthropic utilizes the Persona service for identity verification, which may require a photo ID and a selfie. The company lists account creation from unsupported regions as a reason for potential suspension, and Russia is not among the supported countries.
While Anthropic allows data exports from suspended accounts, users cannot import this archive into a new personal Claude account. The availability of exported materials can vary depending on the specific reason for the restriction.
SpeShu.AI provides access to Anthropic models and its own SpeShu Claude model via its own interface. As of October 29, 2026, the service reports that it does not block users based on Russian IP addresses.
Users accessing models through SpeShu.AI do not require a personal Claude subscription. The service operates on Russian infrastructure, allowing payments in rubles and eliminating the need for a VPN.
