Citizens has launched a new platform called Citizens Treasury Intelligence, aimed at helping commercial clients manage liquidity. The tool provides multi-bank cash visibility, analytics, and forecasting capabilities, consolidating data from various banking relationships into a single view.

The platform is designed to reduce manual workflows for treasury teams. A basic version is available at no cost to users of the bank's existing accessOPTIMA reporting system, while paid tiers are offered for clients requiring more advanced functionality.

Recent research from PYMNTS Intelligence highlights a gap in how companies utilize technology. While 97% of low-performing firms and 100% of top-performing firms use AI in treasury, their financial outcomes differ significantly.

Top-performing companies report an average cash conversion cycle of 39 days, compared to 63 days for the lowest-performing firms. Additionally, 70% of top performers have predictable financing needs, while only 3% of laggards report the same.