Amazon has reportedly begun canceling orders for GPUs and other hardware, while also suspending user accounts amid high demand for AI-related equipment. Users report that orders for devices like the NVIDIA DGX Spark are being canceled, followed by account closures without clear explanations or appeal processes.
The issue affects even prominent figures, as Epic Games CEO Tim Sweeney noted that his regular orders began being canceled after he purchased two NVIDIA GPUs. While his account remains active, the system appears to flag hardware purchases, leading to the automatic cancellation of subsequent transactions before shipping.
Affected users lose access to their Prime memberships, gift card balances, and order histories once accounts are closed. Amazon has not provided specific reasons for these actions, leaving it unclear whether this is a technical glitch or a deliberate anti-scalping measure to manage limited supply.
