RKS-Energo has launched a unified contact center using Naumen technology, resulting in a 40% reduction in call handling time for its 580,000 customers.
Naumen evaluates the trade-offs between purchasing ready-made project management software and developing a custom alternative to replace Jira.
Project portfolio oversubscription is often a strategic choice rather than a planning error, requiring controlled management to avoid system bottlenecks.
The Skorozvon service has introduced a task assignment feature for its AI-Trainer tool, enabling managers to automate training workflows and monitor employee progress.
Identity Blitz and Naumen have confirmed the technical compatibility of their software platforms, enabling seamless integration between service management and authentication systems.
