A study by Axoft, involving 370 integrators and resellers across Russia, highlights key expectations from IT distributors. Respondents prioritize technical expertise (20%), joint local market promotion (19%), and extensive service support (18%).
Regional preferences vary significantly regarding vendor and distributor presence. While Central and Volga districts emphasize regional vendor offices, Siberia, the Far East, and the Northwest prioritize localized distributor support.
Industrial transition to domestic software remains challenging due to compatibility issues with legacy foreign systems. Consequently, demand is rising for implementation, auditing, and infrastructure design services.
Clients are increasingly focused on integrated hardware-software solutions. Meanwhile, over 26% of respondents report a growing trend toward data centers and AI-based technologies, though 22% see no stable industrial demand for new tech.



