NEAR AI suspended its cloud inference service following the detection of unauthorized access to its internal systems on November 9, 2026. The company took this precautionary measure immediately after identifying the breach.

The firm stated that customer prompts and inference workloads remained protected within hardware-isolated Trusted Execution Environments. These environments utilize Intel TDX and NVIDIA confidential computing technologies to ensure data privacy.

By November 10, 2026, NEAR AI reported that the unauthorized access point had been closed. While an investigation into the incident continues, the cloud service remains offline as a safety measure.

The company confirmed that the NEAR Protocol and other related services were not affected by the breach. This incident occurred shortly after the launch of a cybersecurity initiative on October 29, 2026.