The Muse AI agent is accessible through a dedicated app and WhatsApp, allowing users to interact with it as if they were messaging a person. The system is powered by the Muse Spark model and operates on a dedicated virtual machine called Muse Secure VM to protect user data.

The agent can perform a variety of tasks, including sending emails, booking travel, and filling out forms in a browser. It can also develop personalized plans based on user goals and negotiate on the user's behalf.

For complex tasks, Muse can continue working in the background after the app is closed and will notify the user when it requires approval for a purchase or an email.

The agent is integrated with Stripe's Link technology, which allows it to handle payments at checkout. Meta is currently rolling out the tool in the United States across iOS, Android, and the muse.ai website, with plans to integrate it into AI glasses in the future.