A recent Gartner survey of 203 CEOs and senior executives reveals that 44% of leaders struggle to demonstrate the financial returns of AI to stakeholders. Despite this challenge, 75% of respondents plan to increase their technology investments, viewing tech as a core strategic pillar for future growth and competitiveness.
The survey highlights significant external pressures, with 93% of CEOs expecting economic volatility to impact their strategic goals by 2027. Additionally, 79% anticipate the effects of ongoing conflicts, and 77% foresee AI industrialization as a major factor. However, organizational readiness to address these shifts remains low, ranging from 11% to 24%.
To improve AI-driven financial performance, 63% of executives believe that fundamentally redesigning operational models is essential. Furthermore, 52% of leaders plan to deploy AI agents as part of their workforce, while 47% intend to pursue major business restructuring to reallocate capital effectively.
