The Fit Service mobile application has reached 2 million installations, marking a 70% increase in downloads over the past year. The platform serves as a primary customer interaction channel, currently accounting for 23% of all service appointments.
During the first eight months of 2026, the application maintained an average monthly active user base of approximately 1 million people. The average check for customers using the app is around 12,300 ₽, with revenue generated through the platform rising by 24% compared to the same period in 2025.
The company has introduced new features, including real-time repair status tracking and an updated home screen featuring a dedicated card for current maintenance and diagnostic results. Users can now access detailed work breakdowns and associated documentation directly within the interface.
Fit Service plans to further expand the application by adding tools for repair approval and comprehensive bonus management. The goal is to create a unified digital environment that covers the entire vehicle maintenance lifecycle, from initial booking to final vehicle pickup.
