Diasoft has introduced its 'Sbyt' (Sales) software product, designed to manage the end-to-end lifecycle of electronic orders. The system automates the process from the initial customer request to final fulfillment, including inventory checks, reservations, production scheduling, and procurement integration.
The platform utilizes executable business processes that define order routing and decision-making logic. While standard orders are processed automatically, the system allows for branching scenarios, such as manual approvals for large orders or handling cases where items are out of stock by suggesting alternatives.
The software is designed to integrate with existing ERP environments rather than replacing them. It connects various data sources and systems, enabling companies to build a unified order management chain without the need for a complete overhaul of their current IT infrastructure.
By automating routine tasks and focusing human intervention only on complex or high-risk cases, the solution aims to reduce the workload on sales departments and improve customer service predictability. The approach ensures that order statuses remain transparent throughout the entire fulfillment cycle.
