On October 26, the Chaoxing Xuexitong educational platform experienced a widespread service failure. Users reported 500 errors, system crashes, and inability to log in, submit assignments, or complete online exams.
The platform displayed queue messages during peak traffic hours. By 14:40, testing confirmed that the iOS version of the application had resumed normal functionality.
Official customer support confirmed the outage and stated that all services on both Android and iOS versions are now restored. The company attributed the disruption to ongoing system maintenance.
