Chief Product Officer Eugene Hahr confirmed that BitGo operates strictly as a custodian. Under the company's custodial service agreements, BitGo is prohibited from accessing or redeploying client assets without explicit authorization from the client.
The company maintains a strict 1:1 asset holding policy, meaning no rehypothecation occurs. Client assets are kept in segregated accounts, separate from the company's own balance sheet, and clients retain full ownership of their funds at all times.
To enforce these restrictions, BitGo utilizes multi-signature wallets and multi-party computation (MPC) technologies. These systems prevent any single party from unilaterally authorizing transactions or moving client funds.
BitGo provides insurance coverage of up to $250 million through Lloyd’s of London. The company currently serves thousands of institutional clients and operates a banking subsidiary, BitGo Bank & Trust, NA, which is regulated by the Office of the Comptroller of the Currency.
While expanding into prime brokerage, staking, and tokenized assets, BitGo maintains that these services do not change its custodial obligations. Clients may opt into specific activities, but the default remains that no assets move without direct client sign-off.
