The AI system is currently integrated into 367 out of 442 electronic services on the regional portal. According to the Ministry of State Administration, Information Technology and Communications of the Moscow Region, the technology is used for document recognition.
Since the beginning of the year, AI has been added to 52 more services, including 20 social services such as housing and utility subsidies, emergency social assistance, and food payments. The system identifies errors in documents before the application is submitted, allowing users to quickly correct them to avoid payment delays.
AI has also been implemented in services across sixteen additional sectors, including education, sports, transport, ecology, ecology, agriculture, agriculture, construction, architecture, and housing and communal services.
The AI is trained to recognize 884 types of documents. This year, the system has already processed over 6.5 million documents within 3.2 million applications, reducing the routine workload for employees.