AI
Mastercard Analyzes the Shift Toward Autonomous AI Shopping
Mastercard highlights the growing tension between merchants and AI shopping agents as the industry shifts toward autonomous transactions.
September 24, 2026, 11:03 AM·PYMNTS.com

Mastercard highlights the growing tension between merchants and AI shopping agents as the industry shifts toward autonomous transactions.

Mastercard reports 132 million AI users, yet notes that consumer willingness to delegate purchasing authority to AI agents remains complex due to loyalty and preference requirements.
