The Russian internet provider SkyNet experienced a major network failure starting around 02:00 Moscow time on September 14, 2026. The outage affected fiber-optic internet and digital television services for thousands of subscribers.
By 09:44, the number of user complaints exceeded 4,200. As of 13:00, the company had received over 1,500 official inquiries. Most reports originated from the Leningrad Region and Saint Petersburg, with additional issues noted in the Vologda Region, Perm Territory, and the Yamalo-Nenets Autonomous Okrug.
Users reported difficulties reaching the provider's technical support and contact center. The company's official website also became inaccessible. SkyNet representatives confirmed they are working on the issue but did not provide a specific timeline for service restoration.
SkyNet, established in 2003, reported a 2025 revenue of 3.4 ₽ billion and a net profit of 375.2 ₽ million. The company is owned by Alexander Krylov, Konstantin Mikhalevsky, and Andrey Shpeder. Since 2024, the provider has been actively acquiring local competitors, including Fartel, Perspektiva, and Rnet.
