SDM-Bank and Diasoft have completed two pilot projects testing new software solutions. The bank evaluated the Digital Q.ProductFactory for tariff management and commission calculations, alongside the Digital Q.DataFactory for customer analytics.

The ProductFactory pilot focused on testing commission calculation scenarios and integration with the bank's core system. The technology aims to enable more flexible product parameter settings and the creation of personalized tariff offers for different client groups.

The DataFactory pilot involved deploying an analytical platform to process data from the core banking system. The bank created dashboards to monitor client behavior, including balance dynamics, activity levels, and potential churn indicators, while testing automated anomaly detection.

Both solutions are part of the Digital Q low-code microservice ecosystem. The bank is now considering migrating specific processes from its core system to these specialized tools to improve scalability and reduce system load.