OTP Bank has completed a project to automate access management for its employees using the Avanpost IDM platform. The system now covers more than 200 corporate applications and serves over 8,000 staff members.
The implementation, which concluded by September 2026, replaced a manual process that previously required weeks of waiting. Currently, 100% of employees receive their basic access rights automatically upon hiring without manual intervention from HR or IT departments.
The IDM portal manages over 20,000 roles, with more than 1.2 million access roles issued or revoked automatically. The system also supports non-standard scenarios, including incident-based account blocking, multi-factor authentication for administrative tasks, and automated lifecycle management for contractor accounts.
Looking ahead, OTP Bank plans to integrate access requests into its corporate super-app. Future developments include the use of AI agents for role selection and validation, as well as managing access for technological accounts and AI-driven entities.