Microsoft has officially acknowledged a persistent bug in the Windows 11 Phone Link application. Users report that Android devices frequently disconnect after the computer wakes from sleep mode, rendering features like photo browsing, notifications, and messaging inaccessible.
Pavan Davuluri, head of Windows and Devices at Microsoft, stated in October 2026 that improving connection reliability and speed is a top priority for the company. The team is currently working on optimizing the reconnection process to ensure a more stable user experience.
Investigations suggest the issue stems from a combination of Windows sleep mechanisms and Android power-saving settings that restrict the Link to Windows background service. The application includes internal warnings notifying users that connections will drop when a PC enters sleep mode.
The software also contains strings indicating that remote actions, such as restarting the computer for updates, may lead to data loss if users are not present to save their work. Microsoft continues to focus on refining these connectivity workflows.
