A major Russian insurance company, classified as critical information infrastructure, required a transition to domestic software. The project aimed to automate claims processing and other business workflows while complying with import substitution requirements and ensuring compatibility with Russian databases and operating systems.

Haulmont won the tender to implement the solution after a one-month pilot phase. The architecture combines the BPM engine with task management modules built on the Jmix Java platform. This approach allows for dynamic process routing and real-time monitoring of workflows, which are essential for the company's complex internal regulations.

Following Camunda's shift to a proprietary model in October 2025, Haulmont introduced OpenBPM, a fork of Camunda 7. This solution ensures compatibility with Russian OS like RedOS, AltLinux, and AstraLinux, while maintaining existing BPMN models and API methods. It allows the company to avoid a costly full-system rewrite.

The implementation of OpenBPM provides independence from external vendors and includes official support with SLA. The system integrates with external platforms via an integration bus based on Arenadata Streaming Platform. This setup enables the company to maintain its IT landscape while meeting regulatory security standards.