The Federal Trade Commission has filed a lawsuit against Dollar General, alleging that the retailer consistently charges customers higher prices at the register than those displayed on store shelves. According to the agency, these discrepancies have resulted in millions of dollars in losses for consumers across the United States, with the company receiving tens of thousands of complaints regarding the issue.
The legal action is supported by 20 state attorneys general. Among them, the Ohio Attorney General’s Office noted that this marks the second time the state has taken legal action against the retailer. In November 2022, Ohio sued Dollar General over similar pricing concerns, which concluded a year later with a settlement of $1 million that included requirements to address price inaccuracies.
Officials from Ohio and Connecticut emphasized that consumers should be able to rely on shelf pricing without fear of being overcharged during checkout. The lawsuit highlights a broader regulatory trend, as state lawmakers and attorneys general are increasingly scrutinizing checkout fees, including credit and debit surcharges, as well as implementing mandates for the disclosure of additional costs.
