On November 10, 2026, the cloud provider ActiveCloud experienced a ransomware attack that resulted in the encryption of a portion of its infrastructure.
The company has restored the SmartMail service, while E-Cloud, ECP, and SelfMail remain unavailable. Technical teams are currently working on the phased restoration of E-Cloud.
ActiveCloud has confirmed that no customer data was leaked during the incident. Standard communication channels are currently offline, and the company is directing inquiries to personal account managers.
Updates regarding service status are being published on the official ActiveCloud website and their Telegram channel. The provider, founded in 2003, specializes in IaaS, SaaS, hosting, and cybersecurity services.
